Healthcare Guide

Health Insurance Terms People Misunderstand

Insurance terminology creates confusion. Words that sound straightforward often have specific meanings that differ from everyday use. Understanding these terms helps you compare plans and avoid surprises.

Last reviewed: January 2026

Research summary for planning purposes. Not legal, tax, or financial advice. Verify with official sources.

This page clarifies insurance terms that commonly cause confusion.

  • What deductibles, copays, and coinsurance actually mean
  • How out-of-pocket maximums work (and what they exclude)
  • Why 'covered' does not always mean 'paid for'
  • What networks are and why they matter
  • How pre-existing condition clauses work in practice

Key tradeoffs

Important considerations that affect most people in this situation.

Lower Premium Plans

  • Lower monthly cost
  • Often higher deductibles
  • More out-of-pocket before coverage kicks in
  • May have narrower provider networks

Higher Premium Plans

  • Higher monthly cost
  • Often lower deductibles
  • Coverage begins sooner for expenses
  • May have broader provider networks

Deductible: what you pay before insurance helps

A deductible is the amount you pay out of pocket before your insurance starts covering costs. If your deductible is €1,000, you pay the first €1,000 of covered expenses yourself.

Deductibles typically reset annually. Once you meet it, you start over the next year.

Not all services count toward the deductible. Preventive care, for example, may be covered without meeting the deductible first. The specifics depend on your plan.

Copays vs coinsurance: two ways to share costs

A copay is a fixed amount you pay for a service. A doctor visit might have a €20 copay regardless of the total bill.

Coinsurance is a percentage. If your coinsurance is 20%, you pay 20% of the bill after your deductible is met.

Many plans use both. You might pay a copay for routine visits and coinsurance for hospital stays. Understanding which applies to which service matters.

Out-of-pocket maximum: the ceiling on your costs

This term sounds more protective than it often is.

The out-of-pocket maximum is the most you pay in a year for covered services. After reaching it, insurance typically pays 100% for in-network covered care.

The catch is in the details. Premiums do not count. Out-of-network care often does not count. Services not covered by your plan do not count.

A high out-of-pocket maximum means significant potential exposure. A €5,000 maximum means you could pay €5,000 in a bad year before full coverage applies.

'Covered' does not mean 'paid for'

This is one of the most common misunderstandings. When a service is 'covered,' it means your plan includes it in principle. It does not mean the insurer pays the full cost.

A covered service may still involve deductibles, copays, coinsurance, and cost-sharing. 'Covered' sets the rules. It does not eliminate your share.

Services that are not covered are your full responsibility. For these, insurance provides nothing—no negotiated rates, no partial payment, nothing.

Networks: why provider choice affects cost

Insurance networks are groups of providers with negotiated rates.

In-network providers have agreements with your insurer. You pay less because the insurer has negotiated rates. Your deductible, copays, and out-of-pocket maximum typically apply.

Out-of-network providers have no agreement. You may pay more—sometimes much more. Some plans cover out-of-network care at reduced rates. Others do not cover it at all.

International plans handle networks differently. Some have global networks. Others have home-country networks with different rules abroad.

  • Always check if a provider is in-network before scheduling
  • Emergency care often has different network rules
  • Network size varies significantly between plans
  • Being referred to an out-of-network specialist can be costly

Pre-existing conditions: what exclusions mean

A pre-existing condition is a health issue that existed before your coverage started. Insurers define this differently. Some use diagnosis dates. Others use treatment dates. Some look back a specific period.

Exclusions mean the insurer will not cover treatment for that condition. This may be permanent or for a waiting period. The specifics vary widely.

International and expat insurance often has different rules than domestic coverage. Pre-existing condition handling is something to check carefully before choosing a plan.

Waiting periods: when coverage actually begins

Some coverage does not start immediately. Waiting periods delay coverage for certain services or conditions. This is common for maternity, dental, and pre-existing conditions.

A 12-month waiting period for maternity means pregnancy expenses are not covered until you have had the plan for 12 months. Claims during the waiting period are denied.

Waiting periods differ from effective dates. Your plan may be 'active' while certain benefits remain in their waiting period.

Pre-authorization: asking permission first

Pre-authorization means getting insurer approval before a service. Without it, the insurer may deny the claim or reduce coverage.

Common services requiring pre-authorization include hospital admissions, surgeries, expensive diagnostics, and specialist referrals. Emergency care typically has exceptions.

Pre-authorization is not a guarantee of payment. It confirms the service is covered in principle. You may still have cost-sharing obligations.

Exclusions: what insurance does not cover

Every plan has limits. Exclusions define what falls outside coverage.

Exclusion lists are in your policy documents. Reading them before you need care prevents surprises. Assumptions about what is 'obviously' covered often prove wrong.

  • Pre-existing conditions (during waiting periods or permanently)
  • Experimental or investigational treatments
  • Cosmetic procedures not medically necessary
  • Certain high-risk activities or sports
  • Mental health (limited or excluded in some plans)
  • Specific countries or regions (war zones, home country)
  • Routine care abroad (some plans are emergency-only)

Common pitfalls

Issues that frequently catch people off guard in this area.

Assuming 'covered' means the insurer pays everything
Not understanding what counts toward the deductible
Thinking out-of-pocket maximum includes all healthcare spending
Using out-of-network providers without realizing the cost difference
Missing pre-authorization requirements for procedures
Overlooking country-specific exclusions in international plans
Confusing coinsurance with copays
Not reading exclusion lists carefully

Next steps

Continue your research with these related guides.

Sources & references

Insurance Terminology References

  • Insurance regulatory bodies – Standard definitions and requirements
  • Consumer protection resources – Plain-language explanations

Practical References

  • Expat insurance provider documentation – How terms apply in practice
  • Claims experience documentation – Common issues and resolutions

Information gathered from these sources as of January 2026. Requirements and procedures may change.

Important: This content is for informational purposes only and does not constitute legal, tax, financial, or medical advice. Requirements, procedures, and costs can change. Always verify current information with official government sources and consult qualified professionals for advice specific to your circumstances.